At Drevanta Casino Hotel, your privacy and trust are of utmost importance. We are committed to protecting your personal information and ensuring a transparent and secure guest experience—both online and on-site.
1. Information We Collect
- Personal Data: Full name, email, phone number, address, nationality, and ID details when making bookings, registering for loyalty programs, or using our casino hotel services.
- Payment Information: Billing details collected securely for transactions.
- Usage Data: IP address, browser type, device ID, and website activity for analytics and site performance.
- Gaming & Service Preferences: Insights on guest behavior within our casino hotel environment to personalize services and offers.
2. How We Use Your Information
- To process bookings, payments, and service requests.
- To personalize your stay, offers, and gaming experiences.
- For legal compliance, safety, and fraud prevention.
- To send you relevant updates, promotions, and exclusive offers (you may opt out at any time).
3. Data Sharing
We do not sell your data. Your information may be shared only with:
- Trusted third-party service providers (e.g., payment gateways, hospitality partners)
- Legal authorities when required by law
- Internal departments for operational and guest service purposes
4. Data Security
Drevanta implements strict data protection measures including encryption, secure servers, and role-based access control. We take reasonable steps to protect your data from unauthorized access or disclosure.
5. Cookies
Our site uses cookies to enhance functionality, analyze usage, and deliver personalized experiences. You may manage your preferences through your browser settings.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise your rights, please contact us at: [email protected]
7. Updates to this Policy
We may revise this policy periodically. Updates will be posted on this page with a revised “Effective Date.”